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What is a typical day for a virtual worker? The evolution of the internet has increased the demand for virtual receptionists exponentially. Even though they work from their own home office, a virtual assistant or receptionist has a typical day-to-day schedule. Many virtual workers have children or other daily obligations so working flexible hours is …
How Live Chat and Live Receptionist Services Can Benefit Your Small Business Running a small business is an incredible task! The rewards can be tremendous, and there’s boundless satisfaction in bringing your business dreams to life. Even so, many small business owners know all too well that margins can be thin, and hiring and retaining …
Small Business Benefits of Live Chat and Live Receptionist Services Read More »
Thinking about hiring a virtual receptionist? Consider for a moment how much of your day is spent online. A significant portion of that time is probably spent on your mobile device. Now consider the thousands, nay, millions of other people who practically live out their lives online! When so much time is spent socializing and …
Hiring a Virtual Receptionist For Your Law Office When you’re busy advising clients and working with other attorneys, you don’t have time to answer every single phone call, especially after business hours. By hiring a virtual receptionist, you can relax knowing that your clients are being assisted 24/7. Did you know 2 out of 3 …
Does Your Law Office Need a Virtual Receptionist? Read More »
Virtual Receptionists Helping HVAC Businesses With technology advancing so quickly within the last decade, there has been a dramatic shift in how we communicate with businesses and how fast we expect results. Virtual receptionists can assist your customers in the same ways an in-house receptionist would. In recent years, the demand for virtual workers has …
How a Virtual Receptionist Can Keep Your Customers Cool Read More »
Live Chat Is Preferred Consumers love talking to real people – whether they’re asking a simple question or scheduling appointments. Securus Contact Systems provides 24/7 live chat support services. Our agents will handle customer-facing communications live on your website, with a friendly and professional service. Did you know 42% of consumers choose live chat as …
A growing law office can be a rapid-fire business environment, constantly buzzing with activity and a consistent inflow of inbound calls. As your practice grows, and word of mouth starts to spread, this increase in inbound calls can test your in-house team’s ability to handle the volume. As a lawyer, you know how valuable qualified …
Lawyers: Don’t Miss That Crucial Call, Hire a Specialty Answering Service Read More »
It’s a wonderful feeling as the owner of a small business to hear the phone ringing frequently. Those rings mean you and your employees are going to be out on calls more frequently. Those rings mean dollars. It’s a beautiful sound. And when the phone is ringing so much that you and your staff can’t …
Missed Calls Are Dollars Lost: Can An Answering Service Help? Read More »
“You never get a second chance to make a first impression,” the humorist Will Rogers was said to have quipped. And now, behavioral researchers are confirming that the witty line has some real scientific merit. It’s true, we all form very powerful first impressions of people, organizations and experiences, and these deep-rooted initial observations guide …
The Importance of First Impressions When Providing Customer Service Read More »
Why A Live Virtual Receptionist is Better Than Phone Trees, AI, and Impersonal Service Every day, new tools and techniques are developed to streamline and automate business to reduce operating costs and manpower, cut out unnecessary functions, and save you money on the back end. But there’s one place you should never cut costs or …
