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Never Miss A Call Again!
Securus Contact Systems knows people. Our innovative contact center technology and personable live receptionists will help your business grow and succeed. Securus Contact Systems creates exceptional connections with your customers through our live receptionist service and leaves trustworthy impressions with each interaction.
Top-Notch Customer Service, Simplified
Real people want real customer service, day or night, so connect with your customers one-on-one with a live chat service. Our live chat agents work to make your business better, responding to questions and concerns with quick, personable service that customers appreciate far more than reading through an FAQ.
Our Personal Guarantee
No Questions Asked. No Hassles. No Problems.
We are confident you will love our live receptionist service and live chat service. But if you are not completely satisfied after 14 days, we will refund your money.
Thousands of Customers Sharing the Love
"We have been with Securus for 2 years and their service has been excellent. Securus is an invaluable extension of my company. When I get feedback 'pleasant, polite, professional and accurate' from our clients, I know that I have the right business partner in Securus. My personal thanks to the Securus staff for your terrific work. Your effects help us maintain our professionalism."
- Howie Wallach★★★★★ 
"We have been using Securus as our live receptionist service for our 3 law firms, with great success. They have accommodated us in developing custom scripting for our various locations, case types and call scenarios. We've been able to reach their customer service literally any time, day or night, weekend or holiday, if we had any issues arise. We are very happy with our relationship."
- Neil Shouse★★★★★ 
"We have been with Securus for about a year and a half and we have nothing but wonderful things to say about this company. We receive our messages quickly and accurately and their live receptionist service agents are always so pleasant to our clients and colleagues. Securus is a great alternative to hiring someone full time to answer phones as a back-up to our Intake Specialize. We whole heartedly recommend them!"
- Kelly LaRue★★★★★ 
"I searched and searched for help with incoming phone calls. I gave up looking, and thought there was no one that could satisfy my needs... Then I found Securus' live receptionist service! This is the best service; it does exactly what I need, at a cost that I can afford. Thank You to the Securus Team for great work and a great service!"
- Jon Ipema★★★★★ 
"Althought we had a rocky start, mostly due to a call flow that wasn't 'tight' enough, we've really appreciated how Securus has re-designed our call flower scripting/directions to provide the most direct instructions for agents, and the most efficient process for our clients! Very few 'bad calls' we actually track, and the typical percentage of calls gone wrong is less than 5%. Very few call centers have these success rates! Thank you Securus!"
- Tyffani Jackson★★★★★ 
"I have been using Securus' live receptionist service for several years now. I am very happy with their services and attention to my companies individual needs."
- Roger Waleri★★★★★ 
"I have been using Securus Contact for only a month but I wished I started sooner. They have been great so far."
- Ernest Craig★★★★★ 
