503.765.5022 Give Us A Call Today!
Customers like being able to talk to a real person, but not everyone wants to pick up the phone or scroll through a long FAQ page to find the support and customer service info they need. To bridge the gap between these two solutions, many companies turn to Live Chat Services – putting a real …
4 Reasons You Should be Using Live Chat for Your Business Read More »
Welcome to the Team! Hiring a new employee and getting them from “newbie” to “ready-for-work” can feel like a daunting, time-consuming task. Human resources has taken care of the legalities and formal onboarding, but department managers now have to get the new hire up and running. To ensure that your new employee is going to …
New Employee Success: The Ultimate Guide To Employee Onboarding, Part II Read More »
Finding the right candidate, negotiating salary and benefits, and finally making a job offer can be trying for even the bravest of souls. Now it’s time to welcome the new hire to their first day on the job. It’s an exciting time for the employee and the employer, yet some companies don’t prioritize onboarding. As …
New Employee Success: The Ultimate Guide To Employee Onboarding, Part I Read More »
Cultivating Exceptional Customer Happiness To define customer service for your business you need to first understand how to deliver what customers want. Ask yourself “what kind of support and satisfaction does your company deliver”? Good customer service is directly related to client satisfaction. If your client is not satisfied, you haven’t provided good services. There …
The Importance of Customer Service for Websites and Businesses Read More »
Tips To Master Your Time As A Business Owner As an employer or small business owner, time management is critical for making the most of your business and achieving your goals because of the financial costs at stake. With all the activities that are necessary to complete on a daily basis, there’s hardly any time …
8 Time Management Tips for Small Business Owners Read More »
Reap The Rewards Of Hiring A Receptionist Service For Your Business As a small business owner, you do your best to keep customers satisfied during your regular business hours. You cultivate local relationships and work to be a valued part of the community. You make certain that your company has a sterling reputation. Unfortunately, all …
Why Quality 24/7 Customer Service Is Essential to Your Business Read More »
A Guide to Employee Appreciation Studies show that employees want to feel valued and when they do, they tend to be more productive and are 60% more likely to stick around. When team members have greater job satisfaction and higher morale, it’s a win-win for everyone! While increases in pay, promotions, bonuses or more time …
It’s summer time! Time for vacations, family get-togethers, camping, reunions or just relaxing by the pool. As a business owner, you know your staff want time off to celebrate the summer months. Most business managers understand that the sun is a tough competitor when it comes to scheduling work shifts. Many employees are asking for …
The Marketer’s Guide to Online Visibility Today, with nearly half the world’s population wired to the internet, the ever-increasing connectivity is changing how people do business and market themselves over the world wide web. When you decide to startup something, you find that the best way to get started is with an online presence, but getting customers …
