What is a typical day for a virtual worker?
The evolution of the internet has increased the demand for virtual receptionists exponentially. Even though they work from their own home office, a virtual assistant or receptionist has a typical day-to-day schedule. Many virtual workers have children or other daily obligations so working flexible hours is convenient for them. More than 35% of the workforce is comprised of millennials, and over half of job seekers who are millennials said that an option to work remotely would greatly increase their interest in particular employers.
Skills of a Virtual Receptionist
Some people believe that you don’t need any qualifications to become a virtual receptionist, but that simply isn’t true. There are many skills needed to perform the job duties required, such as:
- Strong communication
- Writing proficiency
- Management experience
- Comprehension of billing and invoicing
- Exceptional typing
Virtual workers are also responsible for maintaining a quiet, organized workspace, and purchasing their own equipment.
Starting the Workday
Most virtual workers start their day bright and early. To prepare for the day, they’ll check their calendar for daily tasks, follow-ups, and leads. The day-to-day tasks a virtual receptionist can expect are:
- Receiving incoming calls
- Scheduling appointments
- Checking on social media
- Attending business meetings over phone or video call
Depending on the business, they might also assist with billing and invoicing, technical troubleshooting, and dispatching.
Productivity and Working Remotely
A recent study shows that people working remotely felt 24% happier and more productive. On top of increased happiness and productivity, people enjoy working remotely due to comfort, flexible hours, the ability to focus on results, and an 82% decrease in stress levels. Even employers have noticed a 25% decrease in turnover when offering employees to work remotely. No wonder why the demand for virtual assistants is skyrocketing!
If you’re interested in learning more about live chat and virtual receptionist services, visit Securus Contact Systems today!
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