We’re pleased to announce that Securus Contact Systems has been acquired by Signpost, providing a powerful technology platform to support our best-in-class virtual receptionist services.
Since 2012, Securus has partnered with thousands of businesses to provide local receptionist and chat services, playing an important role in improving the customer experience for many end-consumers. The acquisition of our company does not change, but strengthens this commitment.
Signpost is a software platform that helps businesses communicate with their prospects and customers at important touchpoints – from the initial lead, throughout a job or service delivery, following a transaction, and when there’s an opportunity for repeat business. Its technology platform is powered by web chat, text, and email, providing end consumers with the opportunity to communicate with businesses how and when they prefer.
Signpost, in combination with services provided by Securus, enables local businesses to provide their customers with ‘always on’ experience with a powerful ROI.
We’re pleased to announce that all team members will resume their current roles and become members of the greater Signpost team. If you’re a business currently using Securus’s virtual receptionist and chat services, expect to see no changes in your service delivery. If you’re interested in learning more about the Signpost platform and its introductory rate, learn more here.