Rapid, Professional
& Customized Lead Response
You have invested in generating leads through services like eLocal, Google, Facebook, search engine optimization, among others. Your ability to convert these leads is critical to the success of your business.
How many times have you been unable to convert a lead into a new customer because you’re busy servicing a current customer? Rapid, winning lead response is hard work, and it requires a dedicated resource to be first to the customer. Consider the following from a major Harvard Business Review study:
You have just 5 minutes to contact a lead before it goes cold
Lead conversions are 391% higher in the first minute
78% of customers book with the first responder
Up to 80% of customers hang up if a call goes straight to voicemail
You get it. You’ve experienced it countless times. But (especially in these uncertain conditions) the answer is not a full-time employee with a high fixed cost and inflexible schedule. eLocal has your solution. We have partnered with lead monetization specialist Securus Contact Systems (SCS) to ensure you never miss another call, while slashing your outbound lead response time…for as little as $7.35 a day.
Introducing SCS
Since 2012 SCS has provided world class outsourced customer service for thousands of small businesses nationwide, 24/7/365 (even holidays). Through its proprietary call routing and custom scripting technology, SCS answers/responds in seconds every time, as your company name and to your exact specifications. From the customer’s perspective, they are speaking with a polished, cheerful member of your internal team.
And SCS has every type of communication covered, whether it be inbound inquiry, outbound call, text communications and even webchat. SCS can set and confirm appointments, and even provide visit and job quotes in many cases – strongly qualifying the lead.
What Does it Cost?
eLocal has secured for you an exclusive 10% discount and the ability for you to carry over unused minutes (up to 25% of your plan minutes). In addition, just like the eLocal program, there are NO setup fees and NO long-term contracts required.
The account setup process is quick, easy and straightforward – SCS Customer Success professionals walk you through a custom call scripting and instructions exercise, confirm your satisfaction and you can go from missing leads to being the first responder in a matter of hours.